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We read a lot last month about the shameful leadership of Francesco Schettino, the Costa Concordia cruise ship captain who steered his vessel into risky, uncharted waters and then abandoned ship when it ran aground. The saga continued to play out last week when a group of survivors filed a hefty lawsuit claiming gross negligence [...]

When an employee didn’t perform adequately in a particular situation, it is the duty of the boss to tell them about it, and explain what should have been done. Unfortunately, there are a ton of bosses that find this hard to do. Instead, they will ignore the situation or casually mention it but sugar-coat it in such a way that the employee hardly recognizes it as a serious comment. Hence, the individual goes about their work, thinking all is going well.

Don’t miss my guest column, “Gutsy Leaders Know: Top Talent is Key,” to be posted on the The ThoughtLeaders Blog this Wednesday (3/9) at 1:30 pm (EST).