We read a lot last month about the shameful leadership of Francesco Schettino, the Costa Concordia cruise ship captain who steered his vessel into risky, uncharted waters and then abandoned ship when it ran aground. The saga continued to play out last week when a group of survivors filed a hefty lawsuit claiming gross negligence [...]

See my interview with David Asman below and let me know what you think!!

Great leaders are remarkably objective. They are almost always in Adult mode, seeking new information and insights and telling the troops what the latest conclusions and resulting plans are, the thinking behind them, and indicating a willingness to modify if additional information suggests that is appropriate.

One thing I learned at Microsoft within the first week of arriving there from 26 years at Procter & Gamble was that lowlights were what was discussed in business reviews. The highlights slide was the last slide in the PowerPoint deck. That was a rule Bill Gates instituted early in the life of the company and is was sacred!