When members of your organization are asking question like this, you are acting like a manager, not a leader. You are not facing reality and finding new ideas and ways to improve. You are probably very comfortable since from your perspective things may be stable and under control.

There are many examples in the marketplace of organizations getting run over because they did nothing but execute the current business. Why didn’t they manager do anything to improve? Because humans are generally wired to seek stability, and once they achieve it, they tend to lose their sense of urgency. In such organizations I will guarantee you that the troops are talking at coffee breaks about the problems and missed opportunities and wondering why nothing is happening.